Means of payment
At Basance, we offer several secure payment methods to make your online shopping easier. You can choose the option that suits you best when finalising your order.
1. Bank card
- Accepted cards : Visa, MasterCard, and other major credit cards.
- Secure payment All credit card transactions are processed by Woopayments, ensuring maximum security through data encryption.
2. PayPal
- Secure payment If you have a PayPal account, you can use it to make your payment quickly and securely.
- Easy process : Simply log in to your PayPal account when placing your order to authorise payment.
3. Bank Transfer
- Bank details If you prefer to pay by bank transfer, please use the following details:
- Bank name: Caisse d’Épargne – Bretagne/Pays de la Loire
- IBAN : FR76 1444 5004 0004 1253 4745 390
- Code BIC : CEPAFRPP444
- Order processing Orders will only be dispatched once payment has been received in our account. This may take 1 to 3 working days, depending on your bank.
4. Gift Card or Promotional Code
- Use If you have a gift card or promotional code, you can use it when placing your order to receive a discount.
- Procedure : Enter your code in the field provided when confirming your basket.
Payment security
All payments made on our site are secured through Woopayments. Banking information is encrypted and never stored on our servers. We use SSL (Secure Socket Layer) technology to ensure the confidentiality and security of your transactions.
Frequently asked questions
Q: Why was my payment declined?
A: If your payment is declined, there may be several reasons: insufficient funds, incorrect bank details, or restrictions imposed by your bank. We recommend that you check your details and contact your bank for assistance.
Q: Is my bank information safe?
A: Yes, all your banking information is processed in a completely secure manner. We use an SSL payment protocol to guarantee the security of your data.
Q: Can I use multiple payment methods for one order?
A: Unfortunately, we only accept one payment method per order.
Contact us
If you have any questions or issues regarding payment methods, please do not hesitate to contact us at the following address: contact@basance.com or by telephone on: + (33)6 73 44 11 34.